A Review of Service and E-Service Quality Measurements: Previous Literature and Extension

dc.contributor.author	Kursunluoglu Yarimoglu, E.
dc.date.accessioned	2021-01-25T19:34:18Z
dc.date.available	2021-01-25T19:34:18Z
dc.date.issued	2015
dc.identifier	10.14706/JECOSS115110
dc.identifier.issn	1986-8499
dc.identifier.uri	https://dspace.yasar.edu.tr/xmlui/handle/20.500.12742/7921
dc.description.abstract	The purpose of this study is to show the requirement of industry-specific national service quality indices for measuring quality in both traditional and electronic services in various industries in a country. In this study, the literature about service an
dc.language.iso	English
dc.publisher	INT BURCH UNIV
dc.title	A Review of Service and E-Service Quality Measurements: Previous Literature and Extension
dc.type	Review
dc.relation.firstpage	169
dc.relation.lastpage	200
dc.relation.volume	5
dc.relation.issue	1
dc.description.woscategory	Business
dc.description.wosresearcharea	Business & Economics
dc.identifier.wosid	WOS:000378348100008

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