The use of chatbots in customer service: A qualitative analysis on customers' perception
dc.contributor.author | Barış, Ayşe | |
dc.date.accessioned | 2022-11-17T13:38:04Z | |
dc.date.available | 2022-11-17T13:38:04Z | |
dc.date.issued | 2021 | |
dc.identifier.uri | https://dspace.yasar.edu.tr/handle/20.500.12742/18727 | |
dc.language.iso | English | en_US |
dc.rights | info:eu-repo/semantics/openAccess | en_US |
dc.subject | İletişim Bilimleri | en_US |
dc.subject | Communication Sciences | en_US |
dc.title | The use of chatbots in customer service: A qualitative analysis on customers' perception | en_US |
dc.type | Master's Thesis | en_US |