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Analysing the importance of sustainability-oriented service quality in competition environment
(WILEY, 2020)
The logistics sector is one of the most important domains in the service sector in understanding the increasing scale of business activities along with globalization. Due to the nature of the service sector, where competition ...
Patients' rights and professional conduct issues in hospitals' codes of ethics
(EMERALD GROUP PUBLISHING LTD, 2020)
Purpose The purpose of this study is to explore the presence of ethical standards in the content of international hospitals codes of ethics disclosed in their websites. Design/methodology/approach Firstly, the focus is on ...
A Different Approach To Nurse Scheduling Problem: Lagrangian Relaxation
(2020)
The problem of nurse scheduling is categorized in an Np-Hard complexity as it is inherently composed of many limitations and assumptions. As the number of nurses and the number of days increase, finding the ...
Konteyner Hatlarinin Finansal Performanslarinin Operasyonel Nitelikler Üzerinden Değerlendirilmesi
(2020)
Taşımacılık, özellikle, konteyner taşımacılığı diğer lojistik aktivitelerine kıyasla oldukça önemli bir yere sahiptir.
Yoğun rekabet ortamı, yüksek maliyet ve karlılığın azalması sebebiyle konteyner taşımacılığı yapan ...
Yeni Nesil Perakendecilik: Kovid-19 Sürecinde Marketten Eve Hizmet Inovasyonu Araştırması
(2020)
Amaç: Doğal afetler, bulaşıcı salgın hastalıklar ve olağanüstü durumlar da, ülkeler insan sağlığını korumak için bir takım farklı önlemler almaktadır. Korona virüs salgını etkisiyle birlikte Türkiye’de alınan tedbirler ...
Analysis Of Sustainable E-Logistics Activities With Analytic Hierarchy Process
(2020)
Purpose – The aim of this study is to determine the success factors that are critical for sustaining e-logistics activities with increasing internet shopping. In order to achieve this aim, economic, environmental and social ...
Digital transformation of traditional marketing business model in new industry era
(Journal of Enterprise Information Management, 2020)
Purpose: Impact of the digitalization on the production and service sector is a highly popular topic in these days and especially, new business models receive increasingly more attention. Under the light of digitalization, ...
Measuring Service Quality in the Logistic Sector by Using Servqual and Best Worst Method
(Lecture Notes in Mechanical Engineering, 2020)
In this study, it is aimed to analyze the logistics service quality provided by freight forwarder logistics company in Izmir, Turkey. As in every sector, competition between companies is increasing day by day in the logistics ...
Patients’ rights and professional conduct issues in hospitals’ codes of ethics
(International Journal of Human Rights in Healthcare, 2020)
Purpose: The purpose of this study is to explore the presence of ethical standards in the content of international hospitals codes of ethics disclosed in their websites. Design/methodology/approach: Firstly, the focus is ...
Linking Container Shipping Company Service Attributes to Shipper Satisfaction and Loyalty
(Lecture Notes in Mechanical Engineering, 2020)
In container shipping industry, due to the strategic alliances and vessel sharing, the services given to the customers have become the same each other. High competition remains but differentiation among carriers now totally ...