Design of job assignment and routing policies in service logistics
Date
2019Author
Duzgit, Z.
Toy, A.O.
Coban, S.
Alibasoglu, Z.
Tok Ozkeskin, O.
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In this study, we consider to improve efficiency of an after-sales technical service in home appliances industry. The efficiency measure is the total time spent in a day to serve customer requests. Hence, the objective is to minimize total working hours s
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