Online customer experience
Abstract
Internet has become one of the strongest components of commerce. The number of online customers continues to rise day to day and satisfying them is a vital issue in order for online companies to survive. Customer experience is important in e-commerce as w
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https://www.scopus.com/inward/record.uri?eid=2-s2.0-84956785378&doi=10.4018%2f978-1-4666-4864-7.ch009&partnerID=40&md5=0536b68044bef915bbf552d7b68edec8https://dspace.yasar.edu.tr/xmlui/handle/20.500.12742/10464
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