Effective service design in strategic customer setting
Özet
This paper theoretically analyzes interactive decision making in the service sector in order to evaluate and interpret the optimal actions of the actors involved. The actors of this sector are the strategic customers, and the service providers. The decisi
Bağlantı
https://www.scopus.com/inward/record.uri?eid=2-s2.0-84982671592&doi=10.1166%2fjctn.2015.4483&partnerID=40&md5=a51e34dadaa28d1fb9bc98634d3f9718https://dspace.yasar.edu.tr/xmlui/handle/20.500.12742/10308
Koleksiyonlar
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